FAQ

Reservation

Q. When can I make my reservation?

A. Reservations can be made anywhere from 6-months before to as little as 1-day before your desired photo shooting date.
*Because we outsource the services of a professional hair setting and make-up artist, we might not able to arrange your desired date and time. Even though we arrange your option with our provider and reply back to you as soon as possible, your early reservation is highly appreciated.

Q. How much is the cancelation charge?

If you cancel 1-day in advance of your photo session, a 50% cancellation charge will be applicable. For same-day cancellations or no-shows, a 100% cancellation charge will be applicable.
*Except in cases where a natural disaster interrupts the public transportation system.

Photo Session

Q. How long is the photo session?

A. Your sitting is about 1.5 to 2.5 hours including kimono dressing and undressing, and selection of your photos.
Arriving late for your sitting appointment may shorten the time available for photo shooting. The amount of time taken will also vary depending on your chosen options.

Q. How should I dress for my sitting?

A. You can dress however you would like.
We also provide Japanese Tabi socks and Zori sandals for your sitting, so you can pretty much come empty-handed.

Q. Can I go out in kimono which you photograph at the studio?

A. You cannnot go out in kimono used at our studio photograph because they are very expensive and heavy,
called Uchikake style kimono.
They are different from the ones other shops rent for outdoors. We also offer outdoor kimonos which are nice retro style.

Q. Can I receive the data and photos at the studio on the same day?

A. Yes, we will provide you with both when you leave our studio.

Q. Can my children enjoy the plan?

A. Yes, we have kimonos for kids. For children under 150cm (4’11”), please include gender, age and height in comment section when booking.

Q. Can I take photos with my camera or mobile phone?

A. You can take photos while in our fitting room for a short time (about 5 - 10 minutes).

Q. How long will you save my data?

A. We will save your data for 2 weeks. Please check the CDR at your earliest convenience.

Payment

Q. By when should I make payment?

Please make your payment after you have selected your digital images.
We accept payment in Japanese yen cash, VISA, Master Card, and American Express.